If that, please let us know within 3 days you got the item. 3Please show us the picture or movie if you got the item, initial factory failure. Usually, most of item, initial factory failure have to declare the condition to Maker like Bandai, directly. This item is in the category "Toys & Hobbies\Models & Kits\Figures".The seller is "lajapan2" and is located in this country: JP. This item can be shipped to United States, all countries in Europe, all countries in continental Asia, Canada, Mexico, Brazil.